Table of Contents
ToggleCanon MX490 Not Responding
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- Basic troubleshooting
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- Run troubleshooting & scan the app
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- Reinitiate the print service
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- Printer port connectivity
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- Printer driver upgrade
Step 1: Basic Troubleshooting For Canon mx490 not Responding
There are chances that your Canon machine might not get interfaced with your device correctly. So we advise you to get it checked through the connections of your machine. If you have a USB cable connector to connect your printer machine:-
- Ensure that the cable is rightly linked. However, in the case of Canon MX490, the Not Responding issue reconnects the device cable and ensures that they are correctly placed into the connectors on both your printer and your computer.
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- Ensure to get Connected with your printer directly with your PC without using a port.
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- Carefully hold and wait while you try to interface the cord to another USB line on your PC and watch if this works well for you.
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- You may also need to experiment with another cable and see if there is any problem with the cable you’re using.
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- Ensure to verify and check your devices connecting cables also your devices like your router device.
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- Make sure to screen the connectivity status of your canon and verify if your canon is rightly connected to the system.
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- Make sure to manage connectivity or choose to reconnect your network cable.
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- For the wireless-based printer, try to connect your machine to an office/home or work network.
Step 2: Run troubleshoot & scan app
The Windows-based troubleshooter application can verify your Canon printer and fix the Canon MX490 Not Responding issues. Follow the points mentioned below:-
- Carefully click on the Windows key, then using the keyboard inbuilt type “troubleshoot“.
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- Ensure to click on troubleshoot on the tab.
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- Open to initiate the troubleshooter:
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- If you are a Windows 10 user then step ahead by clicking the printer and then press the “Run” bar.
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- If you are a Windows 7 user then step ahead by clicking the printer and then press the “Run” bar.
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- Make sure to follow up with the prompted error messages to get them fixed.
Method 3: Reinitiate the print service
The Print Spooler service on your computer manages your print jobs and the communication between your printer and computer. You must reinstate this service to see if this resolves the Canon MX490 Not Responding error in your printer. To reset this service:-
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
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- Type “services. MSC” and press Enter on your keyboard. This will open the Services window.
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- Click Print Spooler, then click Restart.
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- Check to see if your printer can print.
Method 4: Printer port connectivity
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- On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
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- Type “control” and press Enter on your keyboard.
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- Under View, select Large icons.
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- Click Devices and Printers.
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- Right-click your Canon printer, then click Printer Properties.
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- Click Change Properties.
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- Click the Port tab, then check the port.
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- Contains the name of your printer;
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- Has “USB” or “DOT4” in the description if you connect your printer with USB;
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- Has “WSD“, “network” or “IP” in the description if you are using a network printer.
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- Click the General tab, then click Print Test Page to check you’ve made the right change.
Method 5: Printer driver upgrade
Your printer might be facing this Canon MX490 Not Responding issue this could be there due to your incompatible or outdated printer driver or it’s out of date. To see if that’s the case for you, you must upgrade your Canon device driver.-
- Make sure to check compatibility and initiate the download and install the Driver-Easy application.
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- Also, make sure to implement the Run Driver Easy application and click on the Scan Now button. This will lead to Driver Easy installation on your PC which will then scan your PC and detect any erroneous drivers.
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- Click the Update button next to your Canon printer to download the latest and correct driver for it, then you can install it.
Read – Canon Support