Easy Ways to Contact Toshiba Support – On Call, Chat

Last Updated - January 5, 2023
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Customer Satisfaction has always been a priority for Toshiba, which deals with electrical and electronic products, technical devices, and consumer goods with high-quality and reliable devices. In case of any malfunctioning of the device, it also handles the customer’s device t make it run like new. In addition, Toshiba executives help its customers and provide advanced support for the proper functioning of the device. The customer can contact the Toshiba Support toll-free number or initiate a live chat with the agent. It supports its customers online as well as offline. The customer can also refer to sales and support inquiries online by detailing the type of product and the concern.

How Do I Contact Toshiba Support?

Toshiba assistants are available for overall support services 24/7. You can contact the executives either online or offline via call, chat, email, social media, and much more. The agents will handle your concern and resolve it instantly for the proper functioning of the device. Moreover, you can also connect to the team for any help and guidance to manage the services efficiently. So, here are the ways to contact the team:

  • Call the Executive on Tol-Free Phone Number: The most common way preferred by a large number of customers is to connect with the Toshiba on-call agent for help or support services. The helpline number for customers is 1-855-204-5313. The assistant on this helpline number is active from Monday to Friday: 8:00 AM to 7:00 PM; Saturday: 9:00 AM to 4:00 PM.
  • Live Chat with Executive: For more quick and hassle-free service, the customers can choose to handle their services via live chat with the agent. You can visit the link https://toshiba-tv.com/uk-uk/contact to start the chat and follow up with the expert services.
  • Drop an Email: Toshiba Support is also available using sending your query in written form via email. You can fill out the online form and send it to the team for quick assistance. Also, you can directly send an email to TAEC-SPBU-techhelp@toshiba.com
  • Toshiba Online Help Center: Customers can also search for their query online and get an instant solution without actually connecting with the Toshiba assistant. The online help center is active 24/7 all over the world.
  • Connect on Social Media Sites: There are various social media sites on which Toshiba Support services are available. The customers can visit Toshiba’s social media pages and follow up with their concerns over the wall or personal messages to the representative on Facebook, Twitter, LinkedIn, and YouTube.

Why Contact Toshiba Help & Support?

Toshiba’s support team is focused on customer service throughout the day. They help their customers and provide them unprecedented support for all the issues within the device and Toshiba services. You can contact the agent for any help, assistance, repair services, bookings, and other services as well. Here is the list of services offered by the Toshiba Support team:

Setup and InstallationOperationsDevice Performance
Signal and ConnectivityProtection servicesTechnical Support
Diagnose and RepairMaintenance ServicesNetworking
Troubleshooting ServicesConnectivityHardware Faults
Software ServicesOrder and TrackingAccount Management
Online Support ServicesWarranty Claims  Cancellations and Refunds

Toshiba Support on Call: How Can I Contact Them?

Toshiba handles most of its queries over the call to the agent on the toll-free phone number. There are different numbers for different locations. However, you can also call other numbers for remote services. The customer can make a call to the agent and then follow with a short series of automated steps. After that, speak to the agent directly and get instant solutions for all your concerns.

  • For Technical Support, dial 1-877-689-4899; Monday to Friday: 6:00 AM to 5:00 PM US PT
  • For Help and Assistance, dial 1-855-204-5313; Monday to Friday: 8:00 AM to 7:00 PM; Saturday: 9:00 AM to 4:00 PM
  • For Warranty Claims, dial 1-877-689-4899; Monday to Friday: 6:00 AM to 5:00 PM

Here are the complete details of the Toshiba helpline number.

Toshiba Support Executive Number1-855-204-5313
Call Back AvailableYes
Call Pick by Real PersonYes
DepartmentToshiba Help and Support
Call Centre HoursMonday to Friday: 8:00 AM to 7:00 PM; Saturday: 9:00 AM to 4:00 PM
Best Time to Call8:30 AM
Quality of Communication76%
Quality of Help89%
Alternate MethodsWeb, social media, email

How to Connect with Toshiba Live Chat Agent?

Toshiba also supports its customers and users over a live chat with the representative You can start the chat with the executive anytime to demand help and support. The chat agent is present Monday to Saturday; 9:00 AM to 6:00 PM. It is a quick and reliable process as there is no follow-up with the automated process and no waiting time. You get an immediate response from the agent. So, follow the steps below to start the live chat:

  • Firstly, turn on your computer and connect it to the internet.
  • Open the website https://www.toshiba-lifestyle.com/us/support
  • Scroll down and click on the ‘Chat icon’ at the bottom-left side of the screen.
  • Enter your name and email address
  • Choose the product category.
  • Type your message in the message box.
  • Click on the ‘Start the Chat’ button.
  • Finally, the agent will reply to you and handle your concern.

How to Contact Toshiba Support on Social Media Sites?

The Toshiba Support team is also active on various social media sites like Facebook, Twitter, YouTube, and LinkedIn. You can visit Toshiba’s social media pages and post your query over the wall or send the message personally to the agent. So, here is the link to various social media pages for your help.

  1. Facebook: https://www.facebook.com/ToshibaAmerica/
  2. Twitter: https://twitter.com/ToshibaInnovate
  3. YouTube: https://www.youtube.com/user/toshibainnovation
  4. LinkedIn: https://www.linkedin.com/uas/login?session_redirect=%2Fcompany%2F3333458

Toshiba Online Sales and Support Queries – Toshiba Online Help Center

Toshiba also handles customers’ queries online on its official website. The online help center is open to all 24 hours a day, seven days a week. You can visit the site and select the type of concern. Follow the steps below to proceed:

  • Firstly, connect your device to the internet and open the web browser.
  • Type the link https://business.toshiba.com/company/contact/
  • Go to the Search bar ‘Type of Inquiry.
  • Chose ‘Sales’ or ‘Support/Services’ from the drop-down list.
  • Select the type of product.
  • Now go to ‘How Can We Help You and click the area of concern from the below list.
  • Finally, click on the ‘Click Here’ option for support services.

How to File a Support Ticket at Toshiba Support?

For filing a support service online, you need to visit the official website and fill up the form as follows:

  • Firstly, open the web browser and type the link https://www.toshiba-lifestyle.com/us/support
  • Scroll down to the page to fill up the form.
  • Enter your name, email address, and phone number.
  • After that, enter the serial number.
  • Choose the ‘Product Category’ from the drop-down list.
  • Enter the inquiry type and the details of the concern.
  • Accept the terms, and hit the Submit button lastly.

Place a Service Call at Toshiba – Toshiba Support Service Call Online

Customers can also request a service call online by providing the serial number or the zip code. So, here are the steps to follow:

  • Firstly, open the web browser.
  • Type the link https://tbs.toshiba.com/tbs/service/#call
  • Enter the serial number in the blank field.
  • Alternatively, type the tag and zip code in the next field.
  • Finally, click on the ‘Request Service’ button.
  • Wait for the agent’s response.

Toshiba Remote Assistance – How to Contact Toshiba Remote Support

Toshiba also handles the queries and concerns of its customers remotely for help and support services. Here are the steps to follow for remote Toshiba Support:

  • Firstly, visit the link https://www.toshiba-business.com.au/support/remote-assist
  • Then, click on the button ‘GoTo Assist.
  • After that, a new page will open up.
  • Enter ‘Name’ and ‘Support Key’.
  • Click on the ‘Continue’ button.
  • Follow up with the instructions.
  • Lastly, click on the submit button.

How to Check Warranty at Toshiba Support?

Toshiba offers alternative warranty plans for all its devices. You can apply for a 1-Year, 2-Year, and 3-Year warranty. To check the warranty status for your device, follow the steps below:

What is Toshiba’s Phone Number?

Toshiba offers unlimited support services over the call to the agent at the toll-free phone number 1-855-204-5313. The helpline number is active Monday to Friday: 8:00 AM to 7:00 PM; Saturday: 9:00 AM to 4:00 PM. You can call the agent for various support services including

  • Customer Product Support
  • Business Product Support
  • Industrial Product Support
  • Environmental Support

How do I Get in Touch with Toshiba?

To connect with the Toshiba Support executive, you can either call the agent at the toll-free phone number 1-855-204-5313. Also, you can start the live chat with the agent for help and support. Toshiba assistants are also available to help you with email support and social media sites.

What is the Phone Number for Toshiba Service?

The official Toshiba phone number is 1-855-204-5313. The call center hours are Monday to Friday: 8:00 AM to 7:00 PM; Saturday: 9:00 AM to 4:00 PM.