Reason for Error code 0x97 on Epson wf-3640 printer
Extensive use of Epson printer often leads to the Error Code 0x97. There is no warning prior to the error. Sometimes with this error, the printer would not even turn on.
The most common cause for the error to pop up is, excessive use of the printer.
- Disconnect All The Devices From The Printer –
Start off by disconnecting all the devices from the Epson printer. Cancel or delete all the pending tasks in the printing queue. This will help you get rid of all the unnecessary paper jams. Disconnect the cables attached to the printer. You might have connected the Epson printer to your computer and wi-fi network using cables. Remove these cables.
- Reset You Epson Printer –
Leave the Epson printer as it is for up to 5 minutes. Then, press and hold the power button on the printer for up to 1 minute.
Plug back the cables in. And while you are plugging the cables in, do not go let off the power push button on the Epson printer.
Release the button.
Print a test page to see if the error has been fixed.
- Install Or Update The Printer driver –
A printer driver is a software on the computer or laptop that helps it communicate with the printer. Printer driver translates the commands of the computer in a language that the printer understands. This software essentially helps the printer understand the command sent to it by the computer. An outdated printer driver can cause the printer to shut down. The error code for the same being 0x97.
- Soiled Or Damaged Printhead –
The printhead in your Epson printer might be soiled. The printhead might also be clogged if you have not cleaned it for a long time. If the printhead is dirty, you wont even be able to assign new activities to the printer. This is, due to the fact that a soiled printhead cannot not process any information in the first place.
- Impaired Or Loose Cables –
The cables connecting your Epson printer to the power outlet or other devices could be loose or damaged. These cables lead to numerous problems, Epson wf-3640 Error Code 0x97 is one of them. Loose cable would disable the printer from receiving any command from the computer hence the error.
- Printing Queue –
If you have pending tasks in the printing queue, you might come across the Epson wf-3640 Error Code 0x97. Just like a printer, every overworked machine tends to act up every now and then. The load on the printer will force it to stop responding to commands and carry out its routine tasks.
Related: Epson Printer Error Code 0xf1
How to Fix Epson wf-3640 Error Code 0x97
You can fix the Epson wf-3640 Error Code 0x97 using various means. We suggest you to first figure out the reason for your printer to act up.
- Update Printer Driver –
The printer driver is essential software that acts as the medium of communication between the printer and the computer. If you ever come across the Epson wf-3640 Error Code 0x97 or any error for that matter, make sure to check if you have in fact the latest version on the printer driver on your computer. Go to the website of Epson, enter the model number of your printer and check for printer driver updates. Install and update it thereby.
- Clean the printhead –
Remove every ink or toner cartridge from the printhead. Place the cartridges carefully on a soft cloth. Now, carefully take out the printhead from the Epson printer.
Clean the bottom of the printhead using a wet cloth piece. Keep on wiping the nozzle till you see it completely ink free.
You can also soak the printhead in warm water. Keep the printhead in water for at least 10 minutes. Take it out and place it upside down on some cloth. Let the printhead dry on its own. Clean it afterwards too.
Put the printhead back in the printer. And install the cartridges in their respective spots.
Power on the printer and see if the Epson wf-3640 Error Code 0x97 has disappeared.
- Reconnect All The devices To The Printer –
As mentioned above in one of the points, you will have to disconnect all the cables and devices from the printer. Take out the ink or cartridges too. Once you have removed the cartridges, remove the printhead too. Clean the printhead if necessary.
Reconnect all the cables. Turn on the power switch and press and hold the ‘Power’ push button on the Epson printer for at least 1 minute.
Related: WPS Pin On Epson Printer
Simple as these methods sound, they are effective in fixing Epson wf-3640 Error Code 0x97. Before you start off with these fixes, make sure that you have figured out the cause of the respective error. It will help you understand the process better. You can also contact Epson connect printer setup utility team for help