While using technical devices and smart appliances, it is crucial to control the functioning of the device and make it work efficiently. There can be several errors, faults, and failures associated with the technical products. Dell support offers advanced and expert professional assistance for its devices like laptops, desktops, workstations, monitors, servers, etc.
You can contact Dell executives online as well as offline. Here, we will discuss how to Contact Dell Support via call, live chat, email, and social media, and generate a support ticket online. The officials are active 24/7 to help and support their customers. The customers can call Dell assistance for
- Technical Support
- Order Support
- International Support
- Book an Appointment for a Service
Table of Contents
Dell Support: How Do I Get in Touch With Them?
There are various ways by which we can come in contact with Dell support executives, like on call, chat, e-mail support, online help center, and social media. The most common way to handle your technical glitch is by calling the Dell agent on the toll-free phone number 1800-425-2067. However, for quick and reliable assistance, customers can prefer live chat on the official Dell website. Other methods to contact Dell support are as follows:
- Call the Agent: It is one of the most common methods to get support help from Dell executives. You can call on the toll-free phone number anytime and ask for your convenience. The Dell executive is available 24/7 for assistance.
- Initiate Live Chat with Agent: Another method the Dell technical assistance is goodbye starting the live chat with the agent. The chat executive is present at all times for your help and support. You can start the live chat online at https://www.dell.com/en-us/work/lp/chat-live-with-product-expert
- Drop an Email: Dell does not have direct support via email. However, you can connect online by filling up the inquiry form.
- Request a Call Back: Dell customers can also request a call back from the executive online by just hitting a ‘Call Back’ button at https://www.dell.com/en-in/work/lp/chat-live-with-product-expert.
- Online Technical Assistance: There is also a 24/7 help and support service online where you can demand technical assistance anytime just by choosing your product and identifying the issue within it. For online assistance, visit the link https://www.dell.com/support/incidents-online/en-in/contactus/dynamic.
- Generate Service Request: The customers can also generate an online request or ticket to book a service at https://www.dell.com/support/incidents-online/en
Dell Support Via Call
The most common way to contact Dell executive is by calling the support executive on the official helpline phone number at 1800-425-2067. The agents are active at all times on the call to help their customers and resolve the technical issues with their Dell product. Here are the complete details of the Dell toll-free phone number.
| Call Dell Support Number | 1800-425-2067 |
| Call Pick by Real Person | Yes |
| Call Back Available | Yes |
| Rank | 1 |
| Best Time to Call | 9:00 AM |
| Department | Dell Technical Assistance |
| Call Centre Hours | Mon-Fri; 9:00 AM to 6:00 PM |
| Waiting Time | 18 |
| Quality of Help | 66% |
| Quality of Communication | 85% |
| Alternative Methods to Contact | Live chat, online help center, social media |
Live Chat with Dell Executives: How to Get Started?
The customers can also connect to the Dell agent on a live chat online at the official website. It is a quick and hassle-free process as you do not have to follow the automated process, and there is no waiting time. So, follow the steps below to proceed:
- Firstly, connect the device to the internet and then open the web browser.
- After that, visit the link https://www.dell.com/en-in/work/lp/chat-live-with-product-expert
- Click on the ‘Chat Now button.
- The chat window will appear on the screen.
- Send a message to the agent regarding the issue you are facing.
- Finally, the agent will respond to you back immediately for help and support.
How to Submit a Support Ticket to Dell?
Dell also provides a spontaneous and reliable help center online, where the agent can generate the service request directly by submitting the ‘Service Request Number. Follow the steps below:
- Firstly, open the web browser and type the link https://www.dell.com/support/incidents-online/en-in/srsearch
- Now, type the service request number in the blank field.
- You can also choose other options from the drop-down list as:
- Service Tag / Express Service Code
- Dell EMC Product ID
- Dispatch Number
- After that, click on ‘Create New Service Request.’
- A new web page will open up on the screen where you need to enter the details.
- Click on ‘Choose Model’
- A pop window will appear. Click on the device for Dell Support.
- Then, click on the device name and then the model number.
- After that, click on the ‘Select this Product’ button.
- The next step is ‘Describe an Issue.’
- Write in detail about the issue you are facing with the device.
- Finally, choose the support option from the list.
- Click on ‘Create Service Request’ last.
- Hit the Submit button.
24×7 Support and Assistance from Dell
Dell offers flexible services under the support of expert professionals and experienced technicians to deal with the errors and failures of the device. These assistants offer reliable technical support any time of the day or night as demanded by the executive. Here is the list of services:
| Hardware Services | Product Information | Storage Services |
| Software Failures | Order and Delivery Services | Data Recovery Services |
| Connection Services | Account Management Services | Damage Support |
| Troubleshooting Services | Payments and Cancellations | Dell Cloud Services |
| Technical Support | Diagnosis and Repair Services |
Dell offers an efficient and easy-to-access environment for all these services online at https://www.dell.com/en-in/work/lp/services-and-support. You can choose from the following:
- Services for Home.
- Small Business Services.
- Medium and Large-Scale Business Services.
Get Help From Dell Through Social Media
There are various social media platforms where Dell executives are actively present to provide hassle-free services and support solutions. These are as follows:
- Twitter: Customers can tweet over Twitter for any issue. The official account is https://twitter.com/dellcares
- Facebook: For the support services over Facebook. You can post your query on the Dell Facebook wall at https://facebook.com/dell. You can also send the message over Messenger.
- Dell Community Forums: You can submit the query at https://community.dell.com.
Get in Touch With Dell Service Executives on WhatsApp
Dell also deals with the issue of its customers and users via WhatsApp. The chat hours are Monday to Friday, 9:00 AM to 6:00 PM. You can connect with the executive by sending a message to the executive as follows:
- Firstly, visit online on the official website at https://www.dell.com/en-in/work/lp/services-and-support
- Click on the ‘Contact Us button at the bottom-right corner of the screen.
- After that, click on ‘Chat on Whatsapp’.
- Click on ‘Continue to Chat’.
- Send a message.
- Discuss your issue with the executive and get the solution instantly.
Checking the Warranty On Dell’s Website
Dell users can also check the Warranty and Coverage status online anytime. To check the status of the warranty corresponding to your device by connecting it with the Dell online as follows:
- First, open the link https://www.dell.com/support/contents/en-in/category/warranty/warranty-status in your web browser.
- After that, enter the service tag of your device.
- You can find the service tag on the back side of the device.
- Here, you can also enter the express service code to check the warranty status.
- Hit the submit button.
- Finally, the web page will show the entire warranty status and the coverage details of your device.
How Do I Reach Out to Dell Support Executives for Printers?
Dell Printers are the most demanding machines in the world. The expert agents are Dell provides fully-fledged support services for all its printer so that the users can work with their machines efficiently without any errors or failures. You can contact Dell Support executives for printers via the following ways:
- Call the executive at 1800-425-2067 toll-free phone number.
- Live chat with the agent online at the Dell website.
- Online Dell Printer Help Center at https://www.dell.com/support/contents/en-in/category/product-support/self-support-knowledgebase/printers
FAQs
How do I Contact Dell Directly?
For any query or help, you can contact Dell support agents on the toll-free phone number directly by calling 1800-425-2067. The helpline number is active for support services Monday to Friday, 9:00 AM to 6:00 PM. You can also chat with the Dell support team or connect with them by email for help.
Is Dell Support Assist Free?
Dell agents are active throughout the day for any assistance. You can get free assistance on call, live chat, online, and on social media.
Does Dell Offer Technical Support?
Dell provides highly advanced technical services from a group of well-qualified and experienced staff team. They are available locally as well as remotely for support assistance anytime all over the world.
Is Dell Support available 24 hours?
Yes, Dell support services are available 24/7. You can dial Dell support’s toll-free number or live chat with them for help.
