Contact Ricoh Support Team via Phone Number, E-mail & Chat

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Last Updated - February 13, 2024
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Contact Ricoh Support Team via Phone Number, E-mail & Chat

Ricoh Printer Support

Do you want to know ways to contact the Ricoh support team? If yes, then this guide is surely for you. So, if you are facing any issues or you have any queries, then you can contact the Ricoh Support team to get help from them. In this guide, we have covered all the mediums through which you can get connected with the customer service team of Ricoh. The different options to reach out Ricoh customer service team are:

  • Phone Number
  • Live Chat
  • Social Media
  • Contact Form
  • E-mail

Contact Ricoh Printer Customer Support Team Via Phone Call

Ricoh support number
  • The Ricoh support team offers the best services and products with support, training solutions, and advice to its customers to keep their business running smoothly.
  • If you want to connect with the Ricoh support team, then you can contact them via phone call.
  • All you have to do is dial the Ricoh support phone number which is 1(800) 637 4264.
  • Once you get connected with the Ricoh Customer Service team, share your concerns with them.
  • They’ll resolve your issue as soon as possible.

Fill Out the Contact Form to Get Your Issue Resolved

  • Another method to reach out to the Ricoh support team is via a contact form.
  • You’ll get the contact form from the official website under the ‘Contact Us’ section.
  •  In the contact form you have to mention the following details in the respective fields:-
  • First and last name
  • E-mail ID
  • Phone Number
  •  Once you enter all the above details, you’ll get different Ricoh products, services, and solutions you might be interested in. The option includes:
  • Printing and Scanning Device.
  • Continuous Feed.
  • Printing & Scanning Devices
  • Continuous Feed
  • Production Print & Wide Format
  • Device Management
  • Mobile Printing & Sharing
  • Cloud & Infrastructure
  • Process Automation
  • Document Imaging
  • 3D Print for Healthcare
  •  Also, you’ll get the option to add a comment option (optional).
  • Once you fill out all the details, click on the ‘Submit’ option and submit your contact form.
  •  Now, wait for some time to get a response from the Ricoh support team.

Push A Direct Message On Social Media Platform To Get Your Queries Resolved

  • If you want to seek assistance from Ricoh representatives, then you can send a DM on their social media platforms.
  • Ricoh has social media accounts on different platforms.
  • They are present on LinkedIn, Facebook, and Twitter.
  • So, you have various options, which social media platform they want to select to seek help from the customer support team of Ricoh.
  • All you have to do is select any of the social media platforms, write your doubt or concern in brief, and send it.
  • After that, wait for some time to get a response from the team of Ricoh.

Start a Live Chat To Get The Solution Of Your Issue

  • Live chat is a great option to connect with the Ricoh customer support team. In the live chat section users can ask any type of doubts from the chatbot.
  • Ricoh Printers has a virtual agent named ‘RUSA’ who’ll answer all your questions.
  • You’ll get the live chat option in the ‘Contact Us’ section.
  • In the ‘Live Chat’ section you’ll get different options including:
  • Sales Inquiry
  • Supplies
  • Technical Support
  • Account or Invoice
  • All you have to select the option given below and the virtual assistant will provide a solution to your concern.

Start A Conversation On Chat To Seek Help

Ricoh support chat
  • The Ricoh support team also assists Chat Bot as well. You’ll get the WhatsApp icon in the Contact Us section.
  •  All you have to do is tap on the icon and send your concern to the Ricoh customer support team.
  • After that wait for some time to get the solution to your issue.

Send an E-mail to Order Spare Parts For Your Legacy RPPS Printer

Ricoh support email
  • If any user wants to order spare parts for their legacy  RPPS printers, then they can contact the Ricoh customer support team via email.
  • All they have to do is enter the title as  “Legacy RPPS Parts Quote Request.”
  • And enter the following details including:
  • First and last name
  • Email address and phone number
  • Shipping address (include city, state, and zip code)
  • Part number and quantity needed (up to 25)
  • Company name
  • Customer number
  • Then submit all the above-mentioned details to [email protected]

Note – If the user has a Ricoh contract, then they must log into their MyRicoh account to complete their order.

Ricoh Printer Maintenance Services

The regular maintenance of any device increases its life. At Ricoh, there are more than 5000 certified and trained technicians. After submitting a request for Ricoh printer support, the technician will call back in an hour. If needed, Ricoh technicians will pay a visit in less than 4 hours.

Customers can also schedule a service request online through their My Ricoh account. It helps in saving time and getting the technician services at your desired time.

The Ricoh Support team provides exceptional service to the customers. The team is:

  • Rigorous training
  • Device certification
  • Execute the best practices

Frequently Asked Questions (FAQs)

How do I contact Ricoh customer service?

You can contact Ricoh customer service via a phone call. You can call at 1(800) 637 4264. Once you are connected with a customer support representative, share your reason to contact them and ask for a solution for your concern.

How do I send an Email to Ricoh Support?

You’ll get the email on Ricoh’s official website. You can order spare parts for your printer via email. You just have to enter some basic details and then send your request. Now, wait for some time to get a reply from the executive.

How do I contact Ricoh support?

Ricoh support team offers its assistance through various mediums including phone calls, email, live chat, WhatsApp, and contact forms. So, users have a variety of options, which they can choose to reach out to the Ricoh support team.

Is Ricoh still in business?

Yes, Ricoh is still in business. The group of Ricoh has its headquarters in Japan, Tokyo, China, Europe, and the Asia-Pacific.

How do I get my printer online again?

You can get your Ricoh printer online again with the help of the following instructions:

  • Firstly, ensure that your Ricoh printer is turned on and connected to the Wi-Fi.
  • Next, unplug and restart your printer.
  • After that set your printer as the ‘Default Printer.’
  • Now, clear the print queue.
  • Lastly, reset the service that manages the printing queue.
  • And that is how you can get your printer online again.

What is Ricoh famous for?

Ricoh is famous for its production of electronic products, such as cameras, printers, and fax machines. It also offers software-as-a-service document management applications like RicohDocs, GlobalScan, and MakeLeaps and also offers Projectors.

Is Ricoh a good brand?

Yes, Ricoh is a good brand, that was launched in Japan in 1936. If you are looking to buy the best and durable printer you must get it from Ricoh. This company is much more reliable and reputable in comparison to other brands available in the market.

Who is Ricoh target audience?

The target audience of the Ricoh group is employees from large enterprises, mainly the top IT companies such as HCL Technologies, TCS, and Infosys.

What is the life of the Ricoh printer?

Ricoh is a well-known company that offers high-quality printers, digital duplicators multifunction printers, scanners, and more. The average life of the Ricoh Printers is five years. 

What is the old name of Ricoh?

Ricoh company was established in 1936 in Ota, Tokyo. The old name of this company was  Riken Kankōshi. Later it was renamed as Ricoh Company, Ltd.

Is Ricoh a printer?

No, Ricoh is not a printer. Ricoh Company Ltd is a multinational imaging and electronics company that manufactures top-quality printers.

What is the Ricoh Support driver utility?

The driver utility of Ricoh helps enhance the usability and features of the printer drivers that are included in the operating systems. It also helps in improving the overall experience of using the full-featured printer drivers which are available on the website of Ricoh Company.

What is Ricoh famous for?

Ricoh is a well-known brand that produces electronic products such as cameras and office products including printers, fax machines, photocopiers, and more.

What is Ricoh used for?

Ricoh is a well-known brand that not only manufactures printers and copiers but also visual communication systems that can be used by people anywhere they work. Ricoh company is used for purchasing electronics products.