What to Do When HP Printer is Not Connecting to Printer?

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Last Updated - December 27, 2023

What to Do When HP Printer is Not Connecting to Printer?


HP Printers are the most demanding machines for reliable and high-quality printing, copying, and scanning jobs. You can connect the HP printers with the other devices wirelessly or using wired connections. These printers are suitable for all uses, whether personal, business, or organization. The user can also connect the printer to a computer for remote printing and scanning. However, the user may face an issue HP Printer Not Connecting to Computer in certain cases. Here, we will discuss various factors that are responsible for connection problems and what are the troubleshooting steps to resolve them.

What is the reason that HP printers will not connect to computers?

Several factors can cause HP printer connection issues with the computer. You need to configure the issue and fix it to work efficiently on the machine. If you are facing a connection issue, then you won’t be able to print, scan and copy the files directly from the computer or send any command to the printer from your device. Here are the reasons:

  • Low internet speed
  • The printer and Computer not connecting to the same network
  • Incompatible computer
  • Pending driver updates
  • Drivers and Software package not installed on the computer
  • Server downtime
  • Hardware faults
  • The printer setup process is incomplete

Problems with HP Printers Not Connecting to Computers: Troubleshooting and Resolution

HP printer can create issues and may not be able to print, scan and copy the files from the computer if there is any connection issue. So, you need to resolve the issue first before sending any command and connect both devices successfully either using the wired connection or the wireless connection. Here are the steps to follow:

Check Internet Speed

If you are preferring the wireless connection between the device, then first check that the internet is working actively. Check the speed online by performing the speed test. In case of low speed, place the router close to the printer. Restart the router and connect the devices again.

Connect devices to the same network

Another factor that is responsible for HP Printer Not Connecting to the Computer issue can be that the computer and the printer are connected to different network connections. So, to resolve the issue, firstly verify that the printer and computer are connected to the same network in case of a wireless connection.

Check the USB cable for any Damage

If the user is using the wired connection between the printer and the computer, then check that the USB cable connecting the devices is not damaged. If the cable is damaged, then the connection is not complete and you may face connection issues. Also, check the slots or ports of the printer and the computer where you are inserting the cable.

Check computer compatibility with the Printer

The connection, whether wired or wireless, will only be completed without any issue if the computer meets the system requirements of the HP printer. If the computer is not compatible with the printer, then the user will face HP Printer Not Connecting to Computer issue. To fix the issue, arrange a device that is compatible with the printer model you are using.

Install Printer Drivers and Software Package

Another factor that may lead to connection problems between the computer and the printer can be missing drivers and software packages. So, you need to first download and install the drivers on your system and then follow the connection process. To fix the issue, follow the steps below:

  • Firstly, switch ON the computer and open the web browser.
  • Visit HP’s official website.
  • Navigate to Driver and Software.
  • Enter the name and model number of the printer you are using.
  • After that, choose the operating system of the computer.
  • Hit the download button.
  • Install the drivers by following the installer instructions step by step.

Check Printer and Computer Hardware

Sometimes, the hardware faults in your devices can also lead to HP Printer Not Connecting to the Computer issue. So, check both machines for any hardware damages, power surge failures, port damages, and other faults. Repair the device first to resolve the issue and then follow up with the connection process.

Check Server Downtime

The connection problem can also be due to a non-responding server. Check the server downtime online or by calling the customer care executive. After that, follow up with the connection process when the server starts responding.

Take Expert Help

If still you are facing the issue HP Printer Not Connecting to your Computer, then call the HP customer care phone number and book an appointment for expert help. The HP executive will connect the devices within minutes so that you can start printing from your computer.

How to Solve HP Printer Won’t Connect to Computer?

If you are facing a connection issue between the computer and the HP printer, then follow the steps below to fix it. Mainly a lot of printer issues can be resolved by just Resetting. So, we will try to reset the printer settings and then check the success of the connection.

  1. Turn ON the printer.
  2. Wait for it to respond and gets idle.
  3. After that, disconnect the main power cord of the printer.
  4. Also, unplug the same cord from the main power source.
  5. Now, wait for a minute.
  6. Plug the power cord back into the main source.
  7. Also, connect the power cord to the printer again.
  8. Turn ON the printer.
  9. Wait for the printer to respond and get idle.
  10. Finally, follow up with the connection process again.

Check whether the connection issue between the machines is resolved or not.


How do I Get My Computer to Recognize my HP Printer?

To make a connection between the devices, you can connect them either using a wired connection or a wireless connection. Follow the steps below thereafter.

  • Go to the control panel of the computer.
  • Click on the ‘Devices and Printer’ option.
  • After that, click on Add a Printer.
  • Choose the name of the printer from the list.
  • Click on the Add button.
  • Close all the windows and test the connection by sending the command from the computer.

Why is my computer not Connecting to my HP Printer?

The issue with the HP printer connected to your computer can be due to various reasons such as low internet speed, incompatible devices, outdated software or driver, incomplete setup, hardware faults, and much more. You need to resolve the issue and then proceed with the connection process.

How to Check HP Printer Connection Status?

To check the status of your printer connection, follow the steps below:

  • Make sure that the wireless signal of the printer is ON.
  • Connect both the printer and computer to the same network.
  • Check the wireless light on the printer panel. If the light is OFF or it blinks, then it means that there is no connection.
  • If the light is lit, then it represents the successful connection between both devices.

Why is My HP Printer not connecting wirelessly?

In case of any issue with the printer or the HP Printer Not Connecting to Computer, first restart the device and reconnect it to the internet. If the issue persists then it can be due to other factors like the computer being incompatible, missing printer drivers, printer wireless not working due to software issues, server being down, network settings not proper, and much more.

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Paul Brown

Paul Brown

Hi, I am Paul, a blogger, and a huge printer enthusiast. I have 10+ years of experience in the printing industry. Prior to offering my expertise through the digital platform, I worked on resolving almost every printer issue one can imagine. In the past 5 years, I have written numerous guides on paper jams, connectivity issues, and more. I believe that everyone should be able to enjoy the benefits of a well-functioning printer, and I'm here to make that possible. When I not tinkering with printers, I spend my time doing digital art that I'll eventually take a printout of!

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