Canon Printer Error Code 5100: Step-By-Step Troubleshooting Guide

Last Updated - March 7, 2023

Are you receiving an error message with the code 5100 on your Canon printer? Canon Printer Error Code 5100 is an incredibly common issue that can be easily resolved following some series of troubleshooting steps. Here, we’ll provide a step-by-step guide to help you troubleshoot and fix this common issue quickly and easily. You can get your Canon printer back up and running again by clearing out obstructions in the printer to updating your printer’s firmware.

What Causes Canon Printer Error Code 5100?

The Canon 5100 error is a result of a carriage jam. The carriage is the component of the printer that holds the ink cartridges and moves them back and forth during the printing process. When something gets stuck in the carriage or prevents it from moving properly, the printer will display an error code 5100.

There are several potential causes of a carriage jam, including:

  • A foreign object such as a paper clip or piece of paper stuck in the carriage path
  • Ink buildup on the encoder strip located under the carriage
  • Dirty or defective ink cartridges
  • A damaged or misaligned encoder strip
  • Fortunately, most carriage jams can be easily fixed at home without needing to call for professional service.

Related: Fix Canon Printer Error B200

Troubleshoot and Fix Canon Printer Error Code 5100

There are a few things that could be causing your Canon printer to display error code 5100. First, check to see if there is any foreign matter stuck in the carriage path. Foreign matter can include paper debris, ink buildup, or even a small piece of tape or plastic. If you find anything blocking the carriage path, remove it and try printing again.

Clean the Cartridge

The carriage could be dirty or dry, causing it to stick or move erratically. Cleaning the carriage and lubricating it with a few drops of light oil should solve the problem. Here are the steps to clean the Cartridge and fix Canon Printer Error Code 5100:

  • Turn off the printer and unplug it from the power source.
  • Open the printer cover and remove the ink cartridge or cartridges.
  • Use a soft, lint-free cloth to clean the inside of the printer where the cartridges move back and forth. Be sure to wipe away any excess ink or debris that might be present.
  • Apply a few drops of light oil to the metal rails where the cartridge moves back and forth, being careful not to get any on other parts of the printer.
  • Finally, check for the solution of Canon Printer Error Code 5100.

Clear Jammed Paper

Follow the steps below to clear the jammed paper from the machine.

  • Turn off the printer and unplug it from the power source.
  • Open the front cover of the printer and gently remove any paper that may be jammed inside.
  • Check for any loose pieces of paper or debris in other areas of the printer.
  • If there are no jams, look for any obstructions in the paper feed tray or print head carriage path.
  • Once all areas have been cleared, close the front cover and plug in the printer again.
  • Try printing a document to see if Canon Printer Error Code 5100 is resolved.

Clean the Printing Strip

The printing strip is a small piece of plastic located at the back of the printer. Over time, this can become dirty and cause errors. To clean the printing strip, follow the steps below:

  • Turn off the printer and unplug it from the power source.
  • Gently remove the strip from its location and wipe it down with a soft, lint-free cloth. Use isopropyl alcohol if necessary to remove any stubborn ink or debris.
  • Replace the strip in its original position and plug in your printer again.
  • Try printing a document to see if Canon Printer Error Code 1500 is resolved or not.

Reset Printer Machine

If all else fails, try resetting your printer machine. Follow these steps to resolve Canon Printer Error Code 5100:

  • Turn off the printer and unplug it from the power source.
  • Press and hold the Power button while you plug in the power cord.
  • Release the Power button and wait for the printer to go through its reset process.
  • Check for the successful solution of Canon Printer Error Code 1500.

How do I Fix the Error Code 5100 on my Canon Printer?

Simply follow the steps below to fix Canon Printer Error Code 5100.

  1. Turn off your Canon printer and unplug it from the power outlet.
  2. Wait a few minutes, then plug the printer back in and turn it on.
  3. Open the printer’s control panel and navigate to the “Maintenance” or “Tools” menu.
  4. Select “Head Cleaning” or a similar option and follow the prompts to clean the print head. After completing this step, try printing again.
  5. If the error Canon Printer Error Code 5100 persists, there may be an issue with your printer’s ink cartridges or other hardware components.
  6. Contact Canon customer support for further assistance troubleshooting and repairing your printer.

Related: Canon Printer Error 5200


What is the Error 5100 on a Canon Printer?

If you’re getting Error 5100 on your Canon printer, it means that there is a problem with the print head. The print head is part of the printer that houses the ink cartridges and sprays the ink onto the paper. When this error occurs, it’s usually because something is blocking the movement of the print head. This can be caused by anything from a piece of paper or debris in the printer to a foreign object inside the printer itself.

How do you Fix an Error 5100 on a Canon Printer?

To fix Canon Printer Error Code 5100, you will need to clean the ink carriage and reset the printer. This can be done by using a can of compressed air to blow out any debris that might be blocking the print head, or by using a cotton swab to gently wipe away any dirt or grime. Once you’ve cleaned the print head, try printing again to see if the error has been resolved.

Why does my Canon Printer say Error 5100?

One reason for Error Code 5100 is that something is obstructing the path of the carriage. This could be something as simple as a piece of paper that got jammed in the printer or a more serious issue like a foreign object inside the printer.

Another common cause of Error Code 5100 is an empty or dried-out ink cartridge. If one of your ink cartridges is empty or dry, it can cause the carriage to become stuck.

How do I clear the Error Code on my Canon Printer?

To clear Canon Printer Error Code 5100, you can power off the printer and then turn it back on. If this doesn’t work, you may need to reset the printer by unplugging it from the power source for at least 10 seconds before plugging it back in.

How do I Reset my HP 5100 Printer?

A: To reset an HP 5100 printer, you will need to first power the printer off. Then, unplug it from the power source and wait at least 10 seconds before plugging it back in. Once the printer is powered on again, press and hold down the “Cancel” button for three seconds until the display reads “Reset”. Release the button, then press it again and hold for another three seconds until you hear a beep sound. The printer should now be reset and ready to use.

Where Is The Reset Button On A Canon Printer?

The reset button on a Canon printer is usually located on the back of the printer, near the power cord. Depending on the model of your printer, it may have a dedicated “Reset” button or a combination of buttons that you need to press and hold to reset the printer. If you are facing Canon Printer Error Code 5100, then reset the printer to fix it.

More Helpful Guides

Cartridge Cannot Be Recognized Canon G2000
Fixed! Canon Printer Says Inaccurate “Paper Size is Incorrect”
Canon MF232w Printer WiFi Setup

Paul Brown

Paul Brown

Hi, I am Paul, a blogger, and a huge printer enthusiast. I have 10+ years of experience in the printing industry. Prior to offering my expertise through the digital platform, I worked on resolving almost every printer issue one can imagine. In the past 5 years, I have written numerous guides on paper jams, connectivity issues, and more. I believe that everyone should be able to enjoy the benefits of a well-functioning printer, and I'm here to make that possible. When I not tinkering with printers, I spend my time doing digital art that I'll eventually take a printout of!
Get In Touch
Toby Shepard

Reset Canon Printer

Canon printers are famous for their outstanding services, including printing, scanning, and copying. You can

Read More »
Harrison Jarvis

Canon e510 Setup

Canon e510 provides a reliable and affordable solution for all printing jobs. The Printer allows

Read More »
Call Now ButtonGet Human +1-833-273-2379