Lexmark Printer Error Code 31.80 – Missing or Unresponsive Fuser

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Last Updated - January 15, 2024

Lexmark Printer Error Code 31.80 – Missing or Unresponsive Fuser

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If you see the Lexmark Printer Error Code 31.80, it indicates that the fuser is either missing or unresponsive. The fuser is a key component of the printer, and without it, the printer will not be able to function properly. In most cases, the best way to resolve this error is to reinstall the fuser. If the fuser is unresponsive, it may need to be replaced. However, if the fuser is simply missing, a reinstall should be all that’s needed. Here, we will take a look at what this error code means and how to resolve it by reinstalling the missing or unresponsive fuser.

What Is Lexmark Printer Error Code 31.80?

Error code 31.80 is a fuser error on Lexmark printers. This error typically occurs when the fuser unit is not properly installed, or if it is not responding correctly. The fuser assembly is responsible for bonding the toner to the paper, and so if it is not functioning correctly, it can cause all sorts of printing problems. In most cases, the best way to resolve this error code is to simply replace the fuser assembly. However, if you are receiving this error code on a regular basis, it may be worth investigating the root cause of the problem before replacing the fuser assembly.

Related: Lexmark Printer Error Code 31.60

What causes Lexmark Printer Error Code 31.80?

The error code 31.80 on your Lexmark printer, indicates that there is a problem with the fuser. The fuser is a key component of the printer that helps to fuse toner to the paper. Without a functioning fuser, your printer will be unable to print correctly. There are several possible reasons why your fuser may be malfunctioning:

  • The fuser may be damaged or defective.
  • The fuser may be loose or not properly installed.
  • The power supply may be insufficient or inconsistent. Check that the power supply meets the requirements for your printer model and that it is providing consistent power.
  • The environment around the printer may be too hot or too cold.
  • There may be something blocking or interfering with the fuser’s operation.

Troubleshoot and Fix Lexmark Printer Error Code 31.80

There are various steps that you can apply to resolve the error 31.80 on your Lexmark printer. Follow these steps in series and check for success after proceeding to the next step.

Check Printer Fuser

To check the Printer Fuser, follow these steps and resolve Lexmark Printer Error Code 31.80:

  1. Open the front door of the printer.
  2. Locate the fuser unit near the top of the machine. It should be a silver-colored cylinder with electrical contacts on one end.
  3. Visually inspect the fuser unit for any damage or debris. If there is any damage, clean it off with a soft cloth or brush.
  4. If the fuser unit looks damaged or dirty, it will need to be replaced. Refer to your printer’s documentation for instructions on how to do this.

Check the Environment

The ideal operating temperature for most printers is between 18-22 degrees Celsius (64-72 degrees Fahrenheit). Make sure that the room where your printer is located is within this range.

Remove and Reinstall Fuser

Here are the steps to remove and then reinstall the fuser. It will fix Lexmark Printer Error Code 31.80:

  1. Begin by powering off your Lexmark printer and then unplugging it from the power source.
  2. Next, locate the fuser unit inside your printer. On most models, this will be located towards the back of the machine.
  3. Carefully remove the fuser unit from its position and then set it aside.
  4. Take a new fuser unit and insert it into the printer in the same spot where you just removed the old one.
  5. Once the new fuser is in place, plug your printer back into the power source and turn it on.
  6. Your printer should now be functioning properly again and should no longer display the error code.

Reinstall the Unresponsive Imaging Unit

Here are the steps to reinstall an unresponsive imaging unit and fix Lexmark Printer Error Code 31.80.

  1. Begin by powering off your Lexmark printer and then unplugging it from the power source.
  2. Next, locate the imaging unit inside your printer. On most models, this will be located towards the rear of the machine.
  3. Carefully remove the imaging unit from its position and then set it aside.
  4. Take a new imaging unit and insert it into the printer in the same spot where you just removed the old one.
  5. Once the new imaging unit is in place, plug your printer back into the power source and turn it on.
  6. Your printer should now be functioning properly again and should no longer display any error codes or messages related to an unresponsive imaging unit.
  7. Check for the success of Lexmark Printer Error Code 31.80.

Perform a Power Reset

If the fuser is not installed or is unresponsive, you may need to perform a power reset. To do this:

  • Unplug the printer from the power outlet and wait 60 seconds.
  • Plug the printer back in and turn it on.
  • If the error code persists, contact Lexmark customer support for further assistance.

Related: How to Fix Lexmark Printer Keeps Jamming, Paper Jame Issue?

FAQs

How do I Fix the Service Fuser Error?

Here are some tips on how to resolve Lexmark Printer Error Code 31.80:

  • Check that the fuser assembly is properly seated in the printer. If it is not, then reseat it and try again.
  • Make sure that there is no debris or buildup on the fuser assembly. If there is, then clean it off with a soft cloth or compressed air and try again.
  • Inspect the electrical connection to the fuser assembly. If it appears to be damaged or loose, then reconnect it and try again.
  • Replace the fuser assembly with a new one if all else fails.

How do you Replace a Lexmark Fuser?

Here are the steps to follow:

  • Turn off your Lexmark printer and unplug it from the power outlet.
  • Remove the rear access door of the printer to expose the fuser unit.
  • Carefully remove the old fuser unit and dispose of it properly.
  • Install the new fuser unit into the printer, making sure that it’s securely in place.
  • Close the rear access door and plug your Lexmark printer back into the power outlet.
  • Turn on your printer and print a test page to make sure that the error code is no longer displayed.
  • Check for the successful resolution of Lexmark Printer Error Code 31.80.

How do you Fix a Fuser Failure?

This can be done by following these steps:

  • Firstly, turn off the printer and unplug it from the power outlet.
  • Remove the rear access door and then unscrew the fuser unit from its mounting brackets.
  • Remove the old fuser unit and insert the new one in its place. Be sure to screw it in securely so that it doesn’t come loose during use.
  • Close up the rear access door and plug the printer back into the power outlet. Turn it on and run a test print job to make sure that the error has been resolved.

How do I fix the Fuser Error on my Lexmark Printer?

To fix Lexmark Printer Error Code 31.80, follow these steps:

  1. Firstly, turn off the printer and unplug it from power.
  2. Remove any paper from the paper tray.
  3. Locate the fuser assembly inside the printer.
  4. After that, remove any debris or obstructions from around the fuser assembly.
  5. Carefully remove the fuser assembly from the printer.
  6. Inspect the fuser assembly for any damage or wear and tear. If it looks damaged, replace it with a new one. Otherwise, proceed to step 7.
  7. Install the fuser assembly back into the printer. Make sure it’s properly seated and secured in place.
  8. Finally, plug in the printer and turn it on. The error code should now be gone and your printer should be functioning properly again.

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Paul Brown

Paul Brown

Hi, I am Paul, a blogger, and a huge printer enthusiast. I have 10+ years of experience in the printing industry. Prior to offering my expertise through the digital platform, I worked on resolving almost every printer issue one can imagine. In the past 5 years, I have written numerous guides on paper jams, connectivity issues, and more. I believe that everyone should be able to enjoy the benefits of a well-functioning printer, and I'm here to make that possible. When I not tinkering with printers, I spend my time doing digital art that I'll eventually take a printout of!

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