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HP PRINTER SETUP
Why Does My HP Officejet Pro 8610 Printer Says ‘Missing or Failed Printhead’ Error
We are explaining all the possible underlying causes of this error. The causes are sometimes easy to detect while in some cases you might have to ask for technical help from experts- Printer Failure –
- Missing Or Impaired Printhead –
- Cartridge Might Be Running Out Of Ink
- Outdated Firmware –
Fix HP Officejet Pro 8610 Printhead Appears to Be Missing
Firmware is software that helps printers run. If there is an ‘HP Officejet Pro 8610 Missing Or Failed Printhead’ error, it is advised that you update the printer firmware.- Open the Software and Driver Downloads Page for HP printers in a browser.
- On the current page, go to ‘Printer’, you will be asked to type in the model number of your printer. Enter the printer model number in the field and hit ‘Submit’.
- The printer’s software page will appear. Expand the firmware category on the page.
- From the list, download the apt firmware and save it to a folder on your computer.
- Next, go to the folder, open the firmware file, and install the latest firmware thereof.
Troubleshooting ‘HP Officejet Pro 8610 Missing or Failed Printhead’
To fix the missing printhead issue in your printer, you can try performing various steps. Each step has its own advantage as you may never know which works for your device effectively. There are various steps involving reset of printer, clean the ink cartridge, replacing non HP cartridge, and much more.Reset HP Officejet Pro Printhead
- Before you proceed, turn off the printer. This will ensure that the printer or the cartridge therein does not move.
- Open the cartridge access door. To do that, you will have to pull the slot at the side of the printer.
- Then lift the carriage latch and pull out the printhead. Make sure not to fully remove the component. Partly removing the printhead from the carriage will help fix it in its exact spot.
- Place the printhead back in its place and ensure that it is fully seated. Loose printhead will again lead to the same error.
- And before you close the cartridge access door, make certain that you have flicked down the carriage latch.
- Finally, insert the power cable into the power switch and turn on the printer.
Clean The Ink Cartridge
If the ‘HP Officejet Pro 8610 Missing or Failed Printhead’ error has arisen due to a soiled ink cartridge, the issue can be resolved by cleaning it. if the ink cartridge is soiled there is a strong possibility that the HP printer cannot detect the cartridge and therefore the printhead is also inaccessible.- Remove the ink cartridges from the printer. First, dust it off with dry cloth. Then wipe the copper contacts on the cartridge and the rest of it with distilled water and cloth or cotton balls.
- Let the ink cartridge dry off. One it is dry, put it back in and settle the ink cartridge in the printer.