Troubleshoot and Fix HP Printer Error Code 60.03

Last Updated - December 27, 2023

Troubleshoot and Fix HP Printer Error Code 60.03

The HP Printer Error Code 60.03 is a very common error that can occur when you are using your HP printer. This error code usually appears when there is a problem with the printer’s cartridge or toner. The error message may also say that the printer is not able to print because of a “paper jam.” If you see this error code, it is important to follow the troubleshooting steps below to fix the problem and get your printer working again. The very first step is to restart the printer and the computer and check all the connections. This may help to fix the issue straight away.

Table of Contents

What do you mean by HP Printer Error Code 60.03?

HP error code 60.03 is a carriage jam error. The carriage is part of the printer that holds the ink cartridges and moves back and forth to print. If the carriage becomes jammed, it can cause this error code to appear. This error can also be caused by several other things, such as a problem with the way your printer is configured. Try restarting your printer. This can often resolve the issue and get your printer working again.

What are the Causes of HP Printer Error Code 60.03?

The most common reason for the error can be a carriage jam. It is a foreign object such as a paper clip or piece of paper that has become lodged in the carriage path. Another possibility is that the ink cartridges are not properly seated in their holders. Other responsible factors are as follows:

Carriage Jamming
Incompatible Ink Cartridges
Improper Cartridge Installation
Misaligned Carriage Path
Faulty Motors or Sensors in the Printer
Problem with Paper Feed Rollers

How to Troubleshoot and Fix HP Printer Error Code 60.03?

If your HP printer is displaying the error code 60.03, there are a few things you can do to troubleshoot and fix the issue.

Restart the Device

First, try restarting both your printer and your computer. This often clears up small errors like this one. Here are the steps to follow for restarting:

Firstly, turn off the printer and unplug it from the wall or power strip.
Once the printer is off, wait a few seconds before plugging it back in and turning it on again.
Next, restart your computer as well.
Finally, test to see if your printer is working properly.

Check Printer Settings

If a simple restart doesn’t fix HP Printer Error Code 60.03, check your printer settings to ensure they are correct. To do this:

Open the “Printers” window in Windows by entering “printers” into the search bar and clicking on the icon when it appears.
Right-click on your HP printer and then select “Properties” or “Preferences” from the dropdown menu that appears.
Now look at all of the settings listed in this window and make sure they are correct for your device. If you need help with any of these settings, refer to your HP user manual or contact customer service for assistance.

Update Printer Drivers & Software

Your error code 60.03 may also be caused by outdated software or drivers on your computer or printer. To update them:

Go to the HP website and download any available updates for your printer.
Install the updates on your computer and then restart it once again.
Finally, use the HP Printer Toolbox to install any updates on your printer as well.

Uninstalling and Reinstalling the Driver

Here is how to fix HP Printer Error Code 60.03 by reinstalling the drivers:

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “devmgmt.msc” into the Run dialog box and press Enter. This will open the Device Manager window.
Locate your HP printer in the list of devices and expand it by clicking on the arrow next to it.
Right-click on your HP printer device and select “Uninstall”.
Confirm that you want to uninstall the device by clicking “OK”.
Restart your computer once the uninstall process is complete.
Download and install the latest driver for your HP printer from the official website.

Replace the Formatter Board

If you’ve tried all of the above steps and are still seeing HP Printer Error Code 60.03, you likely need to replace the formatter board in your printer. To do this:

Locate and remove the screws holding the formatter board in place. This is usually located behind a panel at the back of your printer.
Once you have removed the screws, carefully pull out the formatter board and disconnect any cables attached to it.
Now you can insert a new formatter board into place and attach any cables again. Finally, put back all of the screws to secure it in place.

Clean the Paper Feed Rollers

Finally, the error code 60.03 may be caused by dirty paper feed rollers. To clean them, follow the steps below:

Turn off your printer and open the paper tray.
Now use a soft cloth to clean any dust or debris from the rollers.
When you are finished, close the paper tray and turn your printer on again.
This should fix the issue with your HP Printer Error Code 60.03.

Replacing the Fuser Assembly

Here are instructions on how to replace the fuser assembly in your HP printer:

Turn off the printer and unplug it from the power outlet.
Remove the back cover of the printer by unscrewing the screws that hold it in place.
Locate the fuser assembly inside the printer and remove it by gently pulling it out of its socket.
Insert the new fuser assembly into its socket and make sure that it is securely in place.
Replace the back cover of the printer and screw it in place.
Plug in the printer and turn it on. Check for the success of HP Printer Error Code 60.03.

Factory Reset the Printer

Lastly, if all the other steps failed to fix the issue, you can try to perform the factory reset of the printer. Follow the steps below:

Turn off the printer and unplug it from the wall or power strip.
Locate the reset button on the back of your printer and press it for several seconds.
Now plug in your printer again and turn it on.
Finally, test to see if your printer is working properly now.

If this doesn’t work, you may need to contact HP customer support for further assistance with your device.

Related: HP Printer Error Code 02

FAQs

How to Reset the HP Printer?

To reset your HP printer and fix HP Printer Error Code 60.03, follow the steps:

Firstly, turn the printer off.
After that, unplug the power cord.
Wait a minute, then plug the power cord back in and turn on the printer.
If the error code is still displayed, try doing a hard reset of the printer. To do this, simply press and hold the Power button for 10 seconds or more. The printer should now be reset.

What is the HP 60.03 error?

The HP 60.03 error is a printer error that indicates a problem with the printer’s color cartridge. This error can be caused by several things, including a defective color cartridge, a bad connection between the printer and the cartridge, or a software issue.

How do I clean the sensor on my HP printer?

Here are the steps to clean the sensors and fix HP Printer Error Code 60.03

Firstly, turn off the printer and unplug it from the power outlet.
Use a soft, dry cloth to gently wipe any dirt or debris from the optical sensor. Be careful not to damage the sensor.
You can also try using a cotton swab dampened with distilled water. Gently dab the cotton swab around the perimeter of the sensor until the dirt comes off.
Finally, plug the printer back in and turn it on. Try printing a test page to see if the error has been resolved.

How do I Manually Clean my HP printer?

If your printer is displaying an HP Printer Error Code 60.03, you can try to resolve the problem by manual cleaning:

Firstly, turn off the printer and unplug it from the power outlet.
Remove any paper from the input tray and output bin.
Use a soft, dry cloth to dust off the exterior of the printer, being careful not to press too hard or rub in circles.
Open up the printer’s access doors and remove any debris or buildup that you see inside.
Once you’ve cleaned everything out, close up the access doors and plug the printer back in.
Turn it on and try printing again.

How do I fix my HP Printer Problem?

If your printer is displaying HP Printer Error Code 60.03, there are a few things you can do to try and fix the problem.

Firstly, restart the printer.
Then, check for any pending software updates. If yes, then update the drivers.
After that, check if the printer is properly connected to your computer and/or network, and make sure it has enough paper and ink.
If that doesn’t work, try resetting the printer settings by turning them off and on again.
Finally, if none of these steps help, contact the HP support team for support.

How do I Remove a Printer Error?

If your HP printer is displaying an error code, there are a few things you can do to try and fix the issue. First, check the printer’s manual or online documentation to see if there is any information about the error code. If not, try restarting both the printer and your computer. If that doesn’t work, try unplugging the printer for a few minutes, then plug it back in.

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Toby Shepard

Greetings, I am Toby, a DIY enthusiast, blogger, and a self-proclaimed printer geek! My love for printers has led me to offer readers the information they can use to fix any printing problems without having to make a call to a technician. Some would say my house is flooded with countless printer models as I spend most of my time comparing top printer brands and sharing my insights on them. When I am not tinkering with printers at my home, I like to travel and go on hikes.