HP Printer Error Code E2 – Paper Mismatch Error Resolved

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Last Updated - December 27, 2023

HP Printer Error Code E2 – Paper Mismatch Error Resolved


If you are receiving HP error E2, it is because the paper length in your settings does not complement the paper size that you load in your HP printer. This error can be caused by a variety of factors, including incorrect paper size settings, incorrectly loaded paper, or a paper jam. Here, we’ll go over step-by-step instructions on how to fix HP Printer Error Code E2 so that you can get back to printing with ease. Before starting with the troubleshooting steps, you need to cancel all the jobs currently running to avoid any inconvenience later-wards.

What Causes HP Printer Error Code E2?

When you receive the HP Error Code E2 it is because the paper length does not match what is set in the printer settings. It means that the paper is not compatible with the requirements of the printer. You can check for the actual paper specifications on the manual that you have got with the printer or ask the HP customer support agent. The easiest way to fix this is to go into your printer settings and adjust the paper length to match the size of the paper you are using.

Related: HP Printer Status Unknown

How to Troubleshoot and Fix HP Printer Error Code E2?

There is quite a simple and direct method to fix the HP Error E2. All you need to do is to arrange the paper that is compatible with the printer model you are using and replace it with the one you are using currently. But there is a proper series of steps that you need to follow.

Cancel Current Printing Jobs

To cancel the running jobs on the HP printer, follow the steps below:

  • Access the printer control panel by pressing the Power button.
  • Select the “Cancel All Jobs” option from the printer menu.
  • Confirm that you would like to cancel all jobs by pressing ‘Yes’ when prompted.
  • Your printer should now be free of all pending jobs and ready for new ones.

Clean Out the Paper Tray

The next thing to do is to remove any paper that may be stuck in there. Check for any pieces of paper that may be ripped or crumpled, and remove them if possible. If the tray is empty, skip to the next section.

Change Paper Size in Print Settings

After cleaning the tray, check the paper size and change the settings accordingly to fix HP Printer Error Code E2. Follow the steps below:

  1. Firstly, open the document that you want to print.
  2. Click on File in the top left corner of the screen, and then select Print from the drop-down menu.
  3. After that, click on the drop-down menu next to Printer and select your HP printer from the list of available printers.
  4. Now, check for the section labeled Paper Size below the printer section.
  5. Click on the drop-down menu next to Paper Size and select the desired paper size for your document.
  6. Finally, click on the Print button to print the document using the new paper size setting.

Load Correct Paper Size

Now, you need to load the correct paper to resolve the HP Printer Error Code E2. Follow the steps below for this:

  1. Firstly, search for and open Control Panel.
  2. Then, click Hardware and Sound, and then click Printers.
  3. Right-click the icon for your HP printer, and then click Printing preferences.
  4. After that, navigate to the Paper/Quality tab under Paper Size.
  5. Now, select the correct paper size from the drop-down menu.
  6. Lastly, click OK to save your changes.

Reset the Printer

If the HP Printer Error Code E2 is not yet resolved, then reset the printer as follows

  1. Firstly, turn off the printer and unplug it from the power outlet.
  2. Wait for 30 seconds, then plug the printer back in and turn it on.
  3. After that, open the control panel and navigate to the “Settings” menu.
  4. Select “Paper Size” from the Settings menu and choose the correct paper size for your project.
  5. Finally, save the changes.
  6. Check for success.

If the error persists, then contact the HP Customer Support team for help and support to fix the HP Printer Error Code E2.

Related: HP Printer Error Code 60.03


How do I Fix Error Code E2 on HP Printer?

To fix HP Printer Error Code E2, first, check your paper size settings and ensure they are correct for the type of paper you are using. If the settings are correct and you are still receiving the error, try reloading the paper into the printer. Make sure to load the paper correctly so that it feeds into the printer correctly. Finally, if you are still experiencing the error, there may be a paper jam in the printer. Check for any jammed papers and remove them from the printer. Once you have cleared all jammed papers, try printing again.

How do I Clear E2 Error?

To clear the Error Code E2, follow these steps:

  1. Firstly, cancel the jobs running on your printer.
  2. After that, clean the paper tray so that there is no obstruction or paper jam.
  3. Then, check the model of the printer you are using.
  4. Open the printer manual and check the paper specification compatible with your printer. You can also check it online or ask the HP agent.
  5. Finally, load the correct paper, and send the print command.

What does E2 Error Mean?

If there is HP Printer Error Code E2 on your machine, it means that the paper length setting in your printer does not match the paper size that you are trying to print on. To fix this, you will need to adjust the paper length setting in your printer’s settings menu.

How do I Fix the Error Code on my HP Printer?

To fix the error, simply navigate to your printer’s settings menu and find the paper length setting. Once you have found this, simply change the setting to match the size of the paper that you are trying to print on. After making this change, try printing again and see if the error code E2 appears.

How do I Reset my HP Printer Error?

Here are the steps that you need to follow up on for resetting the printer and fixing HP Printer Error Code E2.

  1. Firstly, unplug the power cord from the electrical outlet and disconnect all cables.
  2. Press and hold down the Power button while plugging in the power cord.
  3. After that, release the Power button when you see a blinking light on your control panel display.
  4. Wait for the printer to go through its startup routine until you see the home screen on your control panel display.
  5. Select the Reset Printer or Reset All Settings option from your printer’s menu, depending on which model you have, and confirm your selection with the OK button.
  6. Your HP Printer will restart now; wait for it to finish before attempting to use it again.

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Troy Parkinson

Troy Parkinson

Greetings, I am Martin! I am a Tech Specialist and a Blogger. As a technology fanatic, I am enthusiastic about all things related to internet devices and how they are transforming our lives. My years working in the tech industry have helped me gain extensive knowledge of the latest internet devices. I am here to provide my readers with informative and engaging articles on the latest updates, innovations, and trends in the world of internet devices. When I'm not trying out the latest tech products, you'll often find me on a hiking trail, enjoying the breathtaking outdoors.

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